[重要][AMA自11月起修改refund政策]|『动漫收藏购买』 - 『漫游』酷论坛

[重要][AMA自11月起修改refund政策]

lvfashi@2006-11-29 14:30

自11月起，一切因通关造成的关税金额都不再处于refund（退款）之列。
无论是由于何种方式或者由于自动升级造成的关税，都无法再享受refund待遇。
不过这似乎是针对11月之后的订单，11月之前的预定是否会受到影响（比如说，年底即将发售的MS Gundam DVD-BOX……）尚不得而知。
密切留意中。
以下是客服原文

We apologize for the inconvenience caused by the problem with order
(#XXX-XXXXXXX-XXXXXXX).

Unfortutately, we are unable to issue a refund this time. I have
issued a refund for your previous order(#XXX-XXXXXXX-XXXXXXX) dated on Nov 2nd and I also informed you regarding the shipping preferences
could be upgraded as dated Oct 31st.

Your order(#XXX-XXXXXXX-XXXXXXX) was placed on Nov 17th which was
after the notice and the explanations had been sent to you.

In either shipping preferences; Economy or Express, you may be
subject to import duties and taxes, which are levied once a
shipment reaches your country because you are importing products.
Although it has never happened to you in the past, additional
charges for customs clearance must be borne by you; we have no
control over these charges and cannot predict what they may be.

Help Page
http://amazon.co.jp/gp/help/customer/display.html?nodeId=1039612

Your understaing would be much appreciated.

Thank you so much for your cooperation, and thanks again for
shopping at Amazon.co.jp.

Please let us know if this e-mail resolved your question:

If yes, click here：
http://www.amazon.co.jp/rsvp-y?c=xxx
If not, click here：
http://www.amazon.co.jp/rsvp-n?c=xxx

Please note: this e-mail was sent from an address that cannot
accept incoming e-mail. Please use the appropriate link above if
you need to contact us again about this matter. If you have any
new question, please use the link below to ask us.

http://www.amazon.co.jp//help/english

Best regards,

M. Crozier

Amazon.co.jp
Customer Service

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泉野明@2006-11-29 15:40

你算不错了, 享受了那么久! 我的那笔他死不认帐.

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xin5834@2006-11-29 18:32

彻底抛弃AMAZON

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w550c@2006-11-29 18:50

其实本来就该如此~ AMA.JP算是很不错的了(傻了那么久)

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雲再世@2006-11-29 18:58

难道是因为前一阵子要求退款的人太多，以致其不得不出台书面政策……？[/han]