直接問了西數了。
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Can DIAG check for Cache error? [Incident:081105-002971]
Customer (Roy) 11/05/2008 07:20 PM Recently I got a WD6400AAKS 640GB drive and I found that when I copied files to this new drive and used winmd5sum for verifying files, I got different checksum of file in new drive and the checksum changes every time when calculate the MD5 again. If I use DIAG to check that new drive, no error occur in all testes, so I assume that is a cache error and I return that drive to retailer for replacement.
As cache error seems more likely to encounter (e.g. Seagate's 1.5TB drive, and my WD6400AAKS I got) So I hope DIAG for windows can check for cache errors.
Response (Bertrand T.) 11/06/2008 01:45 AMDear Roy,
Thank you for contacting Western Digital Customer Service and Support.
We thank you for your constructive feedback.
We would also advise you to replace the drive via your local retailer.
Sincerely,
Bertrand T.
Western Digital Service and Support
http://support.wdc.com
